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SHIPPING & RETURNS

How much is shipping?

New Zealand:

Express New Zealand Couriers shipping - shipping is FREE on orders over $20! For orders under $20 shipping is $4.95.

Australia:

Express DHL shipping - shipping is FREE on orders over $80! For orders under $80 shipping is $18.95.

Rest of the World:

We ship almost anywhere! Please refer to our Shipping & Delivery Page for more information on your location.

How long will delivery take?

New Zealand:

We aim to deliver your order within 1-2 business days. For rural locations please allow an extra 2 working days.

Australia:

We aim to deliver your order within 2-4 business days. For rural locations please allow an extra 2 business days.

Rest of the World:

Please refer to our Shipping & Delivery Page for more information shipping times for your location.

Please note, these timeframes are once your order has been dispatched by us. All orders placed after 12pm NZDT on business days or across the weekend will be dispatched the following business day.

Do you ship to PO Box addresses?

Unfortunately we cannot deliver to PO Boxes in New Zealand as your package may require a signature. Some international destinations are eligible for PO Box delivery - please email us at hello@lookbookloves.com prior to placing your order to confirm if your location is eligible.

What courier providers do you use?

We use New Zealand Couriers for domestic deliveries and DHL for international deliveries. These services include tracking numbers provided in your order confirmation email. If you are not home when delivery is attempted a card to call will be left with instructions on how to arrange for a re-delivery or collection.